About Us:
Founded with the vision of becoming the largest e-commerce aggregator in India, over the years, eTrade has successfully established itself as a market leader in the industry and has carved a niche for itself in the e-commerce space. We're proud to be certified as a Great Place to Work®, a reflection of our strong culture, inclusive environment, and people-first philosophy. We were recognized as one of the Top 30 FUTURE READY Workplaces in India for 2024 by Fortune India and CEIL HR.
eTrade is the leader in five categories on Amazon.in ecosystem including some key categories like Home, Auto, L&G, Pets and Private Labels (Solimo & Basics). We have over 500 partners including large conglomerates like Bosch, Stanley Black & Decker, Philips, P&G, Godrej, Mars, Drools, Reckitt Benckiser, Wipro, Eicher & many more.
The company's core business revolves around technology, logistics, inventory management, and brand nurturing thereby elevating consumer-leading brands to their full potential.
We aim to be the preferred partner for an Indian customer looking for the highest quality products and be available at every consumer touch-point making us their most recognized & trusted e-commerce aggregator partner in India with ambitious plans to enter international markets.
Roles and Responsibilities:
- Convert leads into vendors by closing negotiations with vendors
- Assisting vendors in onboarding and training on Seller systems
- Review performance with vendors to take corrective actions and help vendors increase their business by providing directions to improve inputs metrics
- Working along with the program leaders to drive product capabilities adoption
- Act as a POC for the vendor to solve vendor issues and pain points.
- Recruiting and Managing vendor relationship by championing the vendor's needs
- Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors
- Perform deep dive analysis on the handled issues for the vendors and act on recommendations and action plans based on data to improve vendor experience
- Establish long term partnerships with key vendor partners for the group of vendors managed by you
- Success will be measured by the performance on input metrics and impact of vendors on creating a great customer experience for buying consumers
- In addition to being a support to grooming vendors to become self-sufficient on the platform, the individual is expected to take on larger responsibilities such as initiating and owning process improvement projects, participating actively in stakeholder calls/meetings etc
Job Specifications:
- 2+years of experience
- Proficiency in Excel, Proven analytical skills and highly numerate
- Proven Negotiation Skills
- Ability to think and react in a high-energy, fast-paced environment
- Excellent written and Oral communication skills