In-Stock Operations

About Us:

Founded with the vision of becoming the largest e-commerce aggregator in India, over the years, eTrade has successfully established itself as a market leader in the industry and has carved a niche for itself in the e-commerce space.

eTrade is the leader in six categories on Amazon.in ecosystem including some key categories like Home, Auto, L&G, Pets, Amazon Devices and Private Labels (Solimo & Basics). We have over 500 partners including large conglomerates like Bosch, Stanley Black & Decker, Philips, P&G, Godrej, Mars, Drools, Reckitt Benckiser, Wipro, Eicher & many more.

The company's core business revolves around technology, logistics, inventory management, and brand nurturing thereby elevating consumer-leading brands to their full potential.

We aim to be the preferred partner for an Indian customer looking for the highest quality products and be available at every consumer touch-point making us their most recognized & trusted e-commerce aggregator partner in India with ambitious plans to enter international markets.

JD – IN-Stock Operations Associate

What does an In-stock Associate do?

The In-stock Associate will be responsible for all tactical and operational aspects of the In-stock role, that support in-stock, inventory planning and other inventory operations. Additionally, the ISA will drive rigor, process-centricity to vendor operations such as Appointments at Fulfilment Centres, regular vendor communication for inventory, inbound and Returns operations. The ideal candidate will excel in scalable process improvement, excel-driven analysis, written/verbal communication and be customer & vendor obsessed. The candidate will have worked in a setup where he constantly interacts with external and internal partners, drive processes that are scalable in nature.

The ISA will work with ISM (In-Stock Manager) on a day-to-day basis to drive excel analytics internal / external to the category that drives all core operational metrics and take guidance / provide recommendations to ensure a high-bar on inbound utilization, smooth return operations and clear and concise communication to all partner teams.

Key responsibilities include:

• Driving all inventory-led operations such as: inbound execution, appointment planning and prioritization, returns operations on a day-to-day basis and raising high bar on the core P0 metrics of the ISA charter
• Work with cross-functional stakeholders (internal / external) as well as ISM on a daily basis to ensure both ISM and ISA goals work hand-in glove &ensure category health
• Enable smooth Return to vendor operations and play a role in streamlining the returns processes by reducing unhealthy and unsellable inventory
• Identify areas for providing Category ISMs / Leadership visibility on operational health of the Category; drive improvements internally on Fill-rates and other vendor experience & inventory health metrics

Desired Qualification:

• Graduate – Supply Chain/Finance Preferable
• 1-4 years of relevant experience in Retail, FMCG, E-commerce; have an process-driven mind-set, ability drive rigorous execution
• Someone who can zoom in and out of operational and Category level perspectives to drive improvements in ISA P0 metrics
• Comfortable in execution, handling data, talking to partner teams and requiring to support at odd-hours in events of any disruptions / blockages in inbounds at Fulfilment Centres
• Mandatory: Proficient in Excel, MS Access
• Preferred: Working knowledge of SQL
• Excellent Communication skills
• Preferred Industry: E-Commerce