About Us:
Founded with the vision of becoming the largest e-commerce aggregator in India, over the years, eTrade has successfully established itself as a market leader in the industry and has carved a niche for itself in the e-commerce space. We have been recognized as one of the Top 30 FUTURE READY Workplaces in India for 2024 by Fortune India and CEIL HR.
eTrade is the leader in five categories on Amazon.in ecosystem including some key categories like Home, Auto, L&G, Pets and Private Labels (Solimo & Basics). We have over 500 partners including large conglomerates like Bosch, Stanley Black & Decker, Philips, P&G, Godrej, Mars, Drools, Reckitt Benckiser, Wipro, Eicher & many more.
The company's core business revolves around technology, logistics, inventory management, and brand nurturing thereby elevating consumer-leading brands to their full potential.
We aim to be the preferred partner for an Indian customer looking for the highest quality products and be available at every consumer touch-point making us their most recognized & trusted e-commerce aggregator partner in India with ambitious plans to enter international markets.
Roles and responsibilities:
· Owning customer experience metrics and data quality.
· Identify defects and develop scalable processes to address them.
· Weekly and monthly tracking of category metrics to monitor goals and dive deep, where needed, to drive continuous improvement.
· Process development and operational planning to support forecasting and new launches.
· Influencing executive decision-makers, helping them to understand the brand, desired product positioning, key points of difference and target customer.
The Ideal Candidate:
Preferred Qualifications: